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FAQs

What do I get with my paid Penny Entertainment membership?

• Total access to all live & tape delayed video-on-demand events and 500+ archived sporting events for one year.
• Access to all new and archived Sports Report on-line radio webcast.

Why does my video look like a slide show?

• If you are using a dial-up connection you will get this effect. While Dial-does not affect your audio it does effect how quickly video content can be displayed. VOD is best view with high speed internet access.

What software do I need to view events on Penny Entertainment?

• Even though most PC’s come with Windows Media Player as its default video player, you could also go to the Microsoft website to download the free Windows Media Player software, go to http://www.microsoft.com/windows/windowsmedia/default.mspx
• Does it cost money? No
• What Software do I need for audio only game?
• Most PC audio software will pick up the games, but if you have to download a preferred software, Shoutcast is the software webcast on game through. For a free version go to the following link http://www.shoutcast.com/download/serve.phtml

Why can't I see video correctly on my Mac?

• The current version of our site uses Windows Media Player as the default video codec which is not a usable Mac format. There are 2 fixes for this problem.
• Go to http://www.microsoft.com/windows/windowsmedia/download/AllDownloads.aspx and select the Player 9 for Mac (OSX), it will give you two options, to download Player 9 for Mac or Windows Media Components for Quicktime.
• The other option is to go to http://www.flip4mac.com/wmv_download.htm which offers a product that will allow anyone on a Mac to view Windows Media content as well as export Windows Media content from a Quicktime file. We apologize for the inconvenience and are actively looking into this issue to make your user experience all the more enjoyable.

Since I can’t download game content to my hard drive how can I get a copy of the game?

• You are able to purchase a DVD copy of the game on our website.
• Our students and volunteers work very hard to produce these games and by purchasing a DVD you’re able to hold to your memories and we are able to compensate the effort of our crews.

I’ve ordered a DVD, now what?

• Once the order is confirmed, we will send your requested game DVD within 10 to 14 business days.

How do I get or request coverage of other sports, arts or club events at my school on Penny Entertainment?